First line analyst (l3)

First Line Analyst (L3) First Line Analyst L3 Rate£17.87/Hr through UMB£13.77/Hr through PAYE LocationHatfield Business Park Hatfield Avenue - Hatfield AL10 9TW Contract: 3 Months contract Job Description:7am-7pm shift Rota:07:00 – 15:3007:30 – 16:0008:00 – 16:3008:30 - 17:0009:00 – 17:3010:30 – 19:00 Experience required A Security Cleared (Minimum SC) First Line Analyst working in the Second Line Service Desk Mobile Team supporting the delivery of a 24/7 x 365 service, working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and service delivery to clients. Responsibilities include incident investigation and resolution, request fulfilment, assisting with problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures. Next StageConversation with recruiter to assess suitability. Start DateASAP Interested in applying? Just reply with an up-to-date copy of your CV on Jatin.bhuranda@hays.com to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role – please let me know. 4705008