Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.
We are looking for a
As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe. Your role will include helping customers select the perfect products, managing accounts, and participating in projects like writing articles or designing demos. This role offers a variety of engaging responsibilities.
Essential Functions:
* Providing technical assistance and product recommendations
* Handling customer inquiries and managing accounts
* Collaborating with global teams and supporting marketing initiatives
Qualifications:
We value diverse skills and experiences. The following are the ideal qualifications:
* Bachelor's degree in Science or Engineering
* Fluent in French and English
* Proficient with MS Office
* Strong communication and problem-solving skills
What we offer:
Join Edmund Optics and enjoy a competitive salary along with benefits such as:
* Company pension scheme
* Private medical & dental insurance
* Extensive training and development opportunities
* Cycle to Work scheme / Jobbike program
* Company events
Be part of a passionate, forward-thinking team that knows how to have fun while achieving great results.
This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on your preference.
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