Quality & Compliance Manager
This is an advisory role, the Quality & Compliance Manager does not undertake operational care delivery, but holds Registered Managers and teams accountable through audits, reporting and continuous monitoring. This position requires a strategic thinker with excellent communication skills with the ability to implement and manage effective compliance programmes.
Key responsibilities:
Governance & Compliance:
* Ensure compliance with CQC regulations, Fundamental standards and relevant legislation.
* Develop and maintain a structured audit schedule across all care domains.
* Monitor audit outcomes, safeguarding, incidents, complaints, and action plans, escalating significant risks as needed.
* Act as the organisation’s GDPR lead, ensuring data protection policies are implemented, regular risk assessments are developed, staff are trained and breaches are appropriately managed and reported.
* Maintain up to date knowledge of regulatory changes and advise leadership and teams accordingly.
Policy & Procedure Management:
1. Oversee implementation and use of policy software (e.g. QVS)
2. Ensure policies are current, GDPR compliant, accessible and understood by staff.
3. Monitor adherence to policies and e...