Were seeking a driven and enthusiastic Junior IT Support Analyst to join our team in Manchester. This entry-level role is perfect for someone looking to kickstart their IT career with hands-on support experience in a professional office environment. Key Responsibilities: Deliver first-line technical support to staff via phone, email, and in person Diagnose and resolve basic hardware, software, and network issues Log, track, and manage IT support tickets Prepare and configure computers and mobile devices for new starters Support routine system updates and IT maintenance Requirements: Strong interest in IT and technology Good communication and problem-solving skills Friendly, helpful attitude with a customer-focused approach Ability to learn quickly and work as part of a team Any IT support experience or relevant certification (e.g., CompTIA A) is a plus but not required Benefits: Competitive salary and benefits package Structured training and clear career progression Supportive team environment in a central Manchester office Opportunity to build skills and gain experience with modern IT systems