The Royal Borough of Greenwich is looking for a proactive Service Improvement Officer to oversee complaints management within the Housing Safer Communities team. This permanent role emphasizes the importance of high-quality investigations, regulatory compliance, and fostering a culture that values feedback. Candidates should possess strong investigative and analytical skills, along with complaint management experience in a relevant context. This position is 35 hours per week, encouraging diverse applicants amidst a community-focused organization.
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