If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives.
You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL Workplace Management
Role: Cleaning Supervisor
Working hours: Monday to Friday 40 hours per week ( 07:00 - 15:00)
Location: Faraday Avenue Hams Hall Distribution Park, Coleshill Birmingham, B46 1PW
(Please note, This site has limited public transport links, and your own transport is required for reliable access. Free parking and subsidised on-site catering facilities are available.)
PURPOSE
Collaborate with JLL FM Delivery Manager to ensure site specification compliance and delivery standards
Provide cleaning coverage during staff absences, vacancies, and annual leave periods
Main Duties And Responsibilities
Team Management
Ensure proper Time Gate usage by all team members during each shift
Manage cleaning team operations, including staff oversight, training, and supervision
Complete weekly pay sheets and 4-weekly staff rotas
Ensure all daily shifts are adequately covered and completed on schedule
Lead the cleaning team to foster a supportive work environment
Training and Development
Deliver comprehensive training to site team members
Maintain detailed training records for new staff and existing staff requiring retraining
Identify and communicate training needs for new or existing staff to line manager
Health, Safety, and Compliance
Ensure all work adheres to Health & Safety procedures and corporate standards
Apply COSHH regulations effectively across all operations
Report accidents and incidents through proper channels immediately
Maintain compliance with Health & Safety and Environmental regulations
Equipment and Materials Management
Ensure equipment and materials are adequate and properly maintained for cleaning duties
Maintain appropriate levels of effective cleaning chemicals on site
Monitor and maintain company image through proper dress standards, equipment care, sensible footwear, PPE usage, machinery maintenance, and professional staff conduct
Operations and Client Service
Demonstrate comprehensive understanding of service specifications
Communicate effectively and adhere to established cleaning programmes
Address client requests within agreed timeframes
Take immediate remedial action when necessary
Keep operatives motivated and informed about company initiatives that affect them
Policy Implementation
Implement company policies consistently
Follow divisional directives
Maintain ISO 9002 compliance
Adhere to Training Policy requirements