This is a part-time role working 6 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires Sunday working.
As a Sales Assistant, you'll be at the heart of our retail operation, delivering a first-class customer service experience. It's a fun, fast-paced environment where no two days are the same, and everyone works as a team. Every day is different in charity retail, and you can expect to:
* Engage with customers, providing exceptional service and promoting our charity's mission
* Organise and merchandise donated stock creatively to maximise sales potential
* Collaborate with our E-Commerce team to maximise online sales
* As a Keyholder, you'll be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience
You'll need to be 18+ years old to apply for this role. Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
Previous retail experience isn't essential. What truly counts is your passion, energy, and ability to deliver the very best customer service. You'll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor. You'll be able to work well under pressure and on your own initiative in a dynamic and fast-paced environment, with attention to detail in everything you do.
We offer a huge range of new and used quality furniture, clothing, jewellery, and more, available in store and online. Since 1961, the British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.
Our generous staff benefits include:
* 38 days annual leave (plus the option to sell leave)
* Holistic support leave of up to 10 additional days off each year
* Enhanced family policies (maternity, paternity, and adoption leave)
* Wagestream - early access to your wages
* 25% staff discount
* Health cash plan (Dental, Optical, Therapies, etc)
* Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
* Pension with employer contribution of up to 10%
* Cycle to work scheme
* Discounts on gym memberships
* Discounts with a wide range of retailers
We have a strong culture of internal progression and will actively support you to develop your career. We're committed to fairness and consistency, and we use anonymous CV software during the application process. Should you need any adjustments to the recruitment process, please contact a member of the Recruitment team.
We are an equal opportunities employer, and we welcome applications from all qualified candidates. We are committed to safeguarding and require successful candidates to consent to a basic criminal records check.
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