Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Lifting division who provide a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts.
If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine.
As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast.
If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team-this could be the opportunity you've been waiting for.
This a part-time position working MOnday-Wednesday.
What You'll Be Doing
* Managing incoming and outgoing hires per day across a wide range of lifting equipment
* Processing hire desk administration and handling customer and supplier queries with speed and accuracy
* Ensuring stock levels meet demand and identifying opportunities to maximise sales
* Coordinating with drivers and fitters to ensure timely deliveries and collections
* Resolving customer complaints and supplier issues with professionalism and efficiency
What You'll Bring
The ideal candidate will bring a mix of operational know-how, customer focus, and a proactive mindset, including:
* Ideally proven experience in a high-volume hire desk or similar fast-paced environment
* Excellent customer service skills with a commercial edge and a drive to increase sales
* Strong communication and organisational skills with great attention to detail
* Confident IT skills, including Outlook and Excel
* A team player who can also work independently and use their initiative
* Experience in the plant & tool hire industry is a bonus-but if you've got the passion and willingness to learn, we'll support you every step of the way
Benefits
* More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
* Remaining fully independent, which lets us make agile, long-term decisions that support your success
* Offering real career growth, training, and development from day one
* Support that values you - from generous holidays to Life Assurance and Health & Wellness Support
We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
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