Specialist (NTS) – London North Region, Electrophysiology (EP) Business
We are looking for a New Technology Specialist to support the London North region within our Electrophysiology (EP) business. In this role you will act as the clinical and technical expert for new product introductions, driving adoption through education, case support, and close collaboration with customers and internal teams.
Responsibilities
* Act as the clinical and technical expert for new product introductions.
* Lead structured training (face‑to‑face and virtual) and ongoing self‑development.
* Train EP lab staff on new products, ensuring safe and effective adoption.
* Provide hands‑on clinical case support 3–5 days per week in targeted accounts during the first 6 months following full market release.
* Deliver high‑impact presentations to customers, articulating clinical value, evidence, and product differentiation.
* Support account managers in driving high penetration of new product introductions.
* Plan cases with target centres to secure commitment and ensure successful use of new technologies.
* Collaborate with account managers and technical specialists in monthly business planning, reporting, and best‑practice sharing.
* Support cross‑regional teams and help prioritise case coverage nationally.
Qualifications
* At least 3 years of industry experience in Electrophysiology, with proven ability to independently support clinical cases at an expert level.
* Strong track record of meeting or exceeding objectives over the past 2 years.
* Excellent interpersonal, communication, presentation, and objection‑handling skills.
* Ability to thrive in a matrix organisation and collaborate effectively across teams.
* Strong customer‑centric mindset and business acumen.
* Highly organised with strong planning and execution skills.
* Growth mindset with commitment to continuous learning and improvement.
Required Skills
* Communication
* Customer Centricity
* Innovation
* Market Expansion
* Market Research
* Medicines and Device Development and Regulation
* Proactive Behavior
* Problem Solving
* Product Knowledge
* Sales Engineering
* Solutions Selling
* Strategic Sales Planning
* Sustainable Procurement
* Vendor Selection
Preferred Skills
* Communication
* Customer Centricity
* Innovation
* Market Expansion
* Market Research
* Medicines and Device Development and Regulation
* Proactive Behavior
* Problem Solving
* Product Knowledge
* Sales Engineering
* Solutions Selling
* Strategic Sales Planning
* Sustainable Procurement
* Vendor Selection
Johnson & Johnson is an inclusive employer.
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