About the Role
We are looking for an experienced and enthusiastic Outbound Team Leader to join the team in our Winsford warehouse.
Reporting to the Warehouse Operations Controller, this is an exciting opportunity to help to set an excellent standard and progress your warehousing career.
This is a hands- on role in which you will respectfully manage, motivate and develop the team, monitoring the team’s productivity and ensuring quality and accuracy standards are met. You will encourage a fantastic level of customer service, maintain the health and safety of the shift and work with other operational team leaders to set a strong working example for your team.
Job Opportunity
Main Duties and Responsibilities:
* Ensure timely completion of all tasks to meet departmental KPIs, strive to maximise productivity.
* Train new warehouse and stock control associates.
* Assist the management with running a highly efficient warehouse operation, in line with customer demand and business targets.
* Where possible, resolve any issues or problems which occur on shift, including IT related and courier issues. Make appropriate decisions for the department whilst considering the implications and costs to the business as a whole.
* Prioritise and manage the daily resourcing of the team, including daily activity rotas and holidays.
* Complete administrative tasks for daily/ monthly KPI reporting.
* Active involvement in regular communication briefings for the team.
* Report any serious team issues to management.
* Ensure Health & Safety standards are adhered to at all times.
* Set an excellent example to the team, work to a high standard and adhere to company policies, procedures and values.
* First Aider (training for this can be provided)
* Flexi Truck (training for this can be provided)
Essential Skills
* At least 2 years’ experience and proven success in a similar role or ready to progress to this level of role.
* Able to prioritise and delegate the workload of a team. Has the vision to work systematically and prioritise tasks.
* Has experience in working with manual handling equipment.
* Previous experience of using scanner equipment would be advantageous.
* Eager to achieve and increase team performance; willing to work alongside the team.
* Has a respectful attitude towards staff and management.
* IT competent- basic excel, email, basic computer skills essential.
* Naturally positive communicator- able to convey information thoroughly and positively to all levels of staff.
* Positive mental attitude and a ‘can do’ approach to work.
* Organised and efficient with both practical and administrative tasks.
About Company
Founded in 2001, H2eCommerce is a specialist online retailer of printer consumables, printers, stationery and office supplies. From our sites in Winsford and Crewe in Cheshire, we operate as part of a highly successful Europe-wide group with a turnover in excess of £400m.
Our flagship brand, Cartridge People, is led by a team of industry experts and offers both newly released original branded products and high-quality Own Brand compatible cartridges. This gives households and businesses a comprehensive choice of dependable, great-value printing solutions. We’re also proud of our UK-based, award-winning customer service.
Alongside Cartridge People, our 123-3D.co.uk brand is the UK’s dedicated 3D printing specialist, with one of the widest ranges of 3D printers, filaments and accessories in the country – all at highly competitive prices.
It’s an exciting time to join H2eCommerce as we continue to grow our brands, expand our product ranges and help customers get more value from their everyday printing and office supplies.
DE&I
H2e Commerce was formed with the principles of humanity and equality and these values are at the very heart of what we do and how we do it. We focus on creating an environment that values and respects everyone and a workplace that nurtures, supports and empowers employees to fulfil their full potential. Only with a diverse and inclusive team that feels a sense of belonging will we achieve our vision to be the best in our market by continuously delighting our customers.
Benefits
* Competitive salary with annual salary reviews
* 30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year
* Death in service insurance at 3 x annual salary
* Pension
* Generous long service cash rewards from 5 years of service
* Cycle to work scheme
* Discounted Gym Memberships
* Staff discount on products
* Staff referral scheme with cash rewards
* GP access and mental health counselling support
* Yearly flu vaccinations
* Specsavers vision/ eye care
* Free parking with easy access to rail and bus routes
* Fun and exciting social and team building events
* Casual dress