About Us
We are part of the Manutan Group, a leader in the supply of industrial, commercial and office equipment to businesses for over 50 years. Working closely with 27 subsidiaries in 17 countries, we have a UK product offer of over 50,000 products.
Key Responsibilities
Reporting to the Sales Support Team Leader, you will deliver excellent service to internal and external customers, ensuring orders and quotations are processed quickly and accurately.
* Process orders from new and existing customers
* Create quotations for customers based on their requirements
* Receive incoming telephone calls and webchats from new and existing customers
* Update and maintain accurate and up-to-date records on our database
* Provide accurate and relevant information to customers regarding their orders
* Be aware of any promotional activity to optimise sales
* Any ad hoc duties as required
What we're looking for
* Excellent telephone manner and written communication skills
* Computer literate with experience of Microsoft Word, Excel, Outlook and Teams
* Attention to detail, accuracy and flexibility to provide professional customer service
* Organised and reliable team player
* Knowledge of AX2012 would be advantageous but full training will be provided
Working Hours
Monday - Thursday: 8.30am to 5pm
Friday: 8.30am to 4pm
What we offer
* £25,880 - Salary
* 26 days holiday + bank holidays + earn additional long service days
* Opportunity to progress within the job role
* Hybrid working (Currently Monday/Wednesday/Friday from home after training)
* Salary Sacrifice cycle to work scheme
* Salary Sacrifice EV scheme
* Free onsite parking
* Mid-month "pick me up"
* Health shield Healthcare cash plan upon joining
* Free will writing service
Job Types: Full-time, Permanent
Pay: £25,880.00 per year
Benefits:
* Casual dress
* Company pension
* Cycle to work scheme
* Free parking
* On-site parking
Ability to commute/relocate:
* Verwood BH31 6AT: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Verwood BH31 6AT