Hospital Link Worker – HAGA
Location: 590 Seven Sisters Road, London, N15 6HR
Working hours: 22.5 hours per week – may include evening and weekend work.
Contract type: Permanent
Salary: £28,690‑£34,730 FTE (salary pro‑rated on part‑time hours).
About the role
As a Hospital Liaison Worker, you will play a crucial role in enhancing the engagement of individuals with alcohol or drug concerns within our treatment services. The role is based at 590 Seven Sisters Road and will also require working from North Middlesex University Hospital, where service users are met and linked into the community service. The worker will support high‑intensity users and those who frequently attend hospital, ensuring that they find suitable treatment in the community.
Responsibilities
* Provide 1:1 psychosocial intervention to repeat‑attending patients on wards and in ED, engaging them in our wider drug and alcohol treatment services in Haringey.
* Carry out initial screening and triage assessment for new clients; provide crisis intervention and duty services on a rota basis.
* Liaise with other services, including mental health, primary care, disabilities, social care, and any other relevant services, in response to service‑user needs.
* Monitor, report on, and improve outcomes across a range of measures, particularly to reduce preventable GP attendances, urgent care centre attendances, A&E attendances, hospital admissions, and ambulance call‑outs for the “frequent attender” cohort.
* Conduct hospital ward rounds to identify those with alcohol‑specific needs and engage them in treatment.
* Travel to various locations within Haringey to make contact and build relationships with hospital “frequent attenders” through regular, consistent contact episodes and motivational‑interviewing‑oriented interventions.
* Advocate on behalf of service users to obtain assistance with housing, benefits, mental and physical health care, and access to substance misuse treatment services at the appropriate tier.
* Assist service users to develop strategies that improve self‑esteem, social skills, and psychological wellbeing, supporting their rehabilitation from alcohol misuse.
Qualifications
* Experience working within a health and social care, community or hospital setting.
* Experience with motivational interviewing.
* Understanding of substance misuse.
Benefits
We offer a comprehensive benefits package that includes:
* 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
* Pension scheme with 4.5% employer contribution, matched up to 6.5%.
* Life assurance (3× annual salary).
* Enhanced sick pay and family‑friendly pay.
* Birthday leave and the option to buy up to 5 extra days’ annual leave.
* Professional fee reimbursement for relevant qualifications.
* 24/7 online GP access and Employee Assistance Programme.
* Recognition and long service awards via the Way to Go and Aspirations portals.
* £500 “Recommend a Friend” bonus and Cycle to Work scheme.
* Credit Union membership and discounts via Blue Light Card, charity discounts, extras and tickets.
Equal Opportunities
Waythrough is an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We are Disability Confident and can make adjustments to enable fair participation. If you need support to apply, contact our recruitment team at recruitmentteam@waythrough.org.uk.
Closing date: 2026-06-25.
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