Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
Responsibilities
* Discover client requirements and pain points to propose and configure tailored propositions.
* Demonstrate product capabilities and discuss relevant technologies as part of our platform architecture in the context of the client’s tech stack.
* Develop technical proposals and sharp RFP responses.
Experience
* 2 to 4 years of experience as a sales engineer in enterprise SaaS.
* Proficient in AI, cloud-based solutions, APIs, and integration methodologies
Our Hiring Process is “Easy with eGain”
Step 1
* Aptitude section – this is a GRE style test (60 minutes or less)
* Functional section – this is a take-home programming test
Step 2
Panel interview (in-person at eGain Newbury office)
Next step
Email your resumé to hiring@egain.com with the position title “Sales Engineer” in the email subject.
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