A customer service firm is seeking an Operational Leader to manage a team of 20 agents. This role involves ensuring high performance, sales growth, and exceptional customer satisfaction. Located primarily in Brighton, flexible working is offered along with comprehensive training, health plans, and an array of employee benefits, including annual leave and employee discounts. An energetic leader with sales and customer service experience is preferred. This is a 6-month fixed term position requiring agility in a fast-paced environment. #J-18808-Ljbffr