Cobalt is partnering with a leading property owner to appoint an Operations Manager for a landmark multi-let office building in the City of London.
Working alongside the General Manager and wider on-site team, this is a senior operational role focused on the day-to-day delivery of a top-tier total FM service delivery with a strong focus on customer experience, stakeholder engagement, and contractor performance.
The role is ideally suited to someone with a solid FM background in premium commercial real estate, who is confident in driving service improvements, while maintaining close links with occupiers and delivering against ESG and compliance objectives.
Key responsibilities include:
1. Acting as a key operational lead on site, building strong occupier relationships through regular engagement
2. Supporting the General Manager with budgeting, procurement, and service charge management for soft services
3. Auditing contractor performance, reviewing SLAs/KPIs, and maintaining accurate spend and invoicing records
4. Managing service mobilisation, tenant move-ins and fit-out processes
5. Coordinating H&S compliance activities...