At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Your role in the team The Product Manager Lead Consultant is responsible for contributing towards defining, delivering, and managing the lifecycle of one or more products in Allstate’s growing product portfolio. The Product Manager Lead Consultant assists with establishing strategic product vision, product discovery, roadmaps, and backlog to maximize the customer and enterprise value provided by their product. Successful Product Managers help to identify assumptions and validate those assumptions using product discovery techniques. The Product Manager Lead Consultant is responsible for working closely with key stakeholders and partners, ensuring the successful definition and execution of go-to market and communications strategies for their products. We have two positions across our teams. About the Teams: (Identity and Access Management (IAM) API / Management My Access (MMA) All our teams are dedicated to providing optimised solutions and creating exceptional end-user experiences. The IAM API Integration Team focuses on developing reusable services that enable secure, seamless integrations. The MMA Team focuses on creating innovative, user-friendly solutions that streamlines access for Allstate employees and enterprise users, empowering them to resolve their access issues autonomously and securely. Role Overview: As a Digital Product Manager for the IAM API Integration Team, you will define and execute the product strategy for IAM/Security Network & Voice - related API services. Your role will involve working closely with technical teams to build and manage APIs that expose capabilities for our area, ensuring seamless integrations across Allstate’s systems. You will also ensure that these services deliver measurable outcomes aligned with business goals, security, and performance standards. As a Digital Product Manager, you will define and lead the product strategy for MMA solutions, focusing on password resets, account unlocks, and multi-factor authentication (MFA) settings. You will collaborate with security, IT, and users, user experience teams to create a seamless and secure self-service platform, minimizing downtime and reducing helpdesk reliance. You will also help drive enhancement of a product(s) designed to automate and optimize security infrastructure management, ensuring seamless integration and efficiency in network security operations. Key responsibilities Define Product Strategy: Own the product vision, strategy, and roadmap for the team ensuring they align with enterprise objectives and drive business value. Drive Discovery & Validation: Engage in discovery/test & learn activities to validate assumptions and drive product direction. Customer Focus: Be the voice of the customer, spending time with users to understand their needs and translate those into actionable product features. Manage KPIs & Metrics: Define and track product KPIs, using data to measure success and identify areas for improvement. Collaborate with Cross-functional Teams: Work closely with all relevant teams to ensure our product offerings are scalable, secure, and deliver value and we drive towards enterprise goals collectively. Essential Skills All candidates must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy. At minimum of 4 years' experience in digital product manager / owner or technical leadership working in an Agile software development environment (Scrum, Kanban or XP) Experience in communicating complex and innovative concepts to product development teams with proven experience in data-driven decision making. Experience working in a technology development environment. Experience at breaking down work for iterative and incremental delivery. Effective at stakeholder management and transparent communication. Desirable Skills IAM API Strong understanding of RESTful APIs and event-driven architectures. Familiarity with IAM tools and technologies. Experience working in the insurance industry or with enterprise-level software solutions. Bachelor's degree in Computer Science, Business, or a related field. Desirable Skills: MMA Experience with identity management platforms or enterprise IT solutions. Familiarity with self-service portals and user-centric design principles. Knowledge of identity management protocols (SSO, MFA) and security best practices. Knowledge of network security infrastructure in particular firewall provisioning. Bachelor's degree in Computer Science, Information Technology, or a related field. Supervisory Responsibilities This job does not have supervisory duties. Job Posting End Date: Thursday 8th May 2025 [11:59pm] Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. What we offer As Digital DNA’s Workplace of the Year 2020 & 2022 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking. Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team. We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation. We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements. Statement on Fair Employment and Equal Opportunities Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit. Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position. Posting End Date: 01 May 2025