Description An exciting opportunity has arisen for a Transport Supervisor based at our purpose-built shared user site in Harlow. This role is part of our Home Delivery Network, we store and deliver furniture on behalf of RH (Restoration Hardware). As an experienced leader, your experience, drive and determination will be utilised well within this challenging and rewarding role. If you feel that you have what it takes to be part of this successful team, we would love to hear from you. Salary: £39,000 Shift Pattern: Working 5 days per week Monday – Saturday. Location: Harlow The role: Oversee the RH transport fleet and ensure vehicles are properly maintained, repaired when needed, and on a regular preventative maintenance schedule. Track vehicle telematics to monitor driver performance and identify any issues or training needs. Ensure the transport fleet meets all regulatory and compliance requirements. Proactively managing and motivating the team and the shift, engaging colleagues to ensure the best performance. Encourage a culture of excellent customer service ‘right first time’ with the team. Manage the team to achieve targeted daily and weekly Key Performance Indicators and improve our RH Net Promoter Score Ensure department operates in line with all company and customer procedures and requirements relating to Health and Safety Ensure processes and procedures are adhered to throughout the operation, with exceptional focus on health and safety. Ensure sufficient resource is available in order to meet performance expectations, including managing recruitment and agencies. Responsible for driving high levels of employee engagement through development of colleagues, regular 1-1 reviews, participation in site activities etc. Work closely with RH Shift Manager, RH Warehouse and RH Planning teams. Ensure that any performance, conduct, or capability issues are thoroughly investigated, and any required resulting actions are completed in a timely manner. Make any necessary alterations to the RH Transport plan, providing feedback to the RH & Wincanton Planning team where required. The Person: Experience of managing large transportation fleets of 25 vehicles Successful track record of controlling fleet costs through data-driven decision making. Experience implementing transportation management systems for efficient fleet administration. An experienced Supervisor with Delighting the customer with the delivery service focus within in a Transport environment. Energetic, resilient, flexible and go the extra mile. Excellent PC skills including Microsoft Office programs. Excellent communication skills Works well under tight deadlines with a keen eye for detail and a right first-time approach. Good knowledge of Transport legislation Experience of Kronos time management and Oracle is an advantage. Able to work shift work, including weekend working (required) The role is an excellent opportunity to join a high profile and challenging operation and should appeal to an individual who can demonstrate energy, enthusiasm, and ambition. What do we offer? We really value our people and offer a friendly, safety-first working environment and a competitive salary along with other benefits including company pension scheme, generous holidays, cycle to work scheme, share scheme, employee benefits online discount platform, onsite parking much more As a valued member of the team you will be rewarded with: Competitive salary First Aid, Health and Safety & Fire Marshall Training available Free onsite parking Uniform Retail discounts Pension scheme Death in Service benefit Healthcare Cash Plan Cycle to Work Scheme Wellbeing and benefits Portal Our people are at the core of our business and what makes Wincanton great. That’s why we provide significant opportunities for career progression, as well as training enrichment and multi-skilling, in a dynamic working environment. Linked Career Path > Transport Manager > National Transport Manager