The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate.
We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme, and Net Zero Programme. We also deliver cost-effective property services including asset management, lifecycle replacement, and workplace services.
Innovation and progress underpin our behaviors. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. Our four core values guide everything we do:
* Striving for excellence: We aim to deliver great results.
* Empowering through respect: We insist on fair treatment for all.
* Acting with integrity: We do the right thing.
* Succeeding together: We rely on each other to achieve success.
We are committed to Diversity, Equity, and Inclusion (EDI), ensuring our services meet the needs of all communities. We particularly invite applications from candidates who are disabled, ethnically or gender diverse, or part of the LGBTQ+ community.
Join our dynamic team that leads with purpose—improving sustainability, nurturing social value, driving inclusivity, and supporting economic growth.
The Workplace Experience Team is responsible for delivering customer-focused initiatives such as Future Ways of Working, Customer Experience, and Customer Insight. The Future Ways of Working team focuses on embedding modern working practices across the civil service, building on principles of flexibility and choice, and developing new ways of sharing government workspaces.
The team is small and versatile; the successful candidate may support other areas as needed.
Key Responsibilities
As the Future Ways of Working Lead, your responsibilities will include:
* Developing and leading the strategic approach to ‘Ways of Working’, including data gathering to inform civil service practices.
* Line managing and supporting the Future Ways of Working team.
* Supporting workplace experiences to realize benefits of smarter working, using customer insights and data to influence change.
* Leading the cross-government Smarter Working Community of Practice, hosting events, providing guidance, and sharing expertise.
* Advising senior leadership including the Head of Customer Insights & Future Ways of Working, Deputy Director of Workplace Experience, and Workplace Services Director.
* Participating in networks and events, including public speaking engagements.
* Reviewing research and creating products to position GPA as a thought leader in workplace experience.
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