Job Description
FRENCH SELECTION (FS)
German speaking Customer Service Advisor
Salary: up to £30,000 per annum
Location: Watford, Hertfordshire, North West London
Working arrangement: Hybrid working available
Ref: 8176GC
To apply, please visit the French Selection website, go to the vacancies page, and search for job reference: 8176GC.
Website: www.french-selection.co.uk
A well-established and award-winning company with international operations.
Main Duties:
* Provide excellent customer service and administrative support.
The Role:
* Manage the ordering process from initial enquiry to delivery.
* Support the technical team with opening and updating tickets for technical enquiries.
* Manage existing accounts and client contract information.
* Handle credit or debit notes and follow the customer deduction management process.
* Coordinate deliveries according to client requirements and update clients accordingly.
* Liaise with the sales team regarding customer enquiries and order changes.
* Understand and communicate specific client requirements with relevant colleagues.
* Maintain accurate client details in the system and update as needed.
The Candidate:
* Fluent in German (written and spoken) - Essential.
* Previous experience in customer service and/or sales support - Essential.
* Proactive, confident, and dynamic personality.
* Excellent communication skills and a team player.
* Computer literate (MS Office, Internet).
* Ability to work in a fast-paced environment.
French Selection (FS) is a leading UK-based consultancy specialising in recruiting bilingual and multilingual professionals for international business across various industries and services. We are the premier recruitment agency for German, French, Italian, and Spanish speaking positions, among others. Submit your CV online via our website: www.french-selection.co.uk.
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