Overview
Senior Support Worker
Job type: Full–Time/Permanent
Salary: £27,740 Per Annum (Base Salary £27,540 + 200 unsociable hours payment)
Location: Birmingham
Covering Birmingham and Stoke
Hours: Working hours are 8 hours per day; shift patterns and flexibility will be discussed during the interview.
We are Nacro, a national Social Justice Charity with more than 50 years’ experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime. We deliver the Community Accommodation Support service (CAS), a national service across England and Wales. CAS provides accommodation and support for adult defendants who could not otherwise be bailed, and also supports adults released from custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.
This role requires regular travel across an allocated area and therefore, a Full Driving Licence and access to your own vehicle are essential. You will be able to claim mileage expenses from the base location (to be determined) at 45p per mile travelled.
An Enhanced DBS and Prison Clearance is required for this role. These will be completed as part of the Pre-Employment Screening process.
Responsibilities
* As a Senior Support Worker, you will lead a team of Support Workers across a designated area, guiding and supporting them on a daily basis in matters of best practice, quality, performance, compliance, and resource management.
* Lead on the day-to-day operational support of your team, ensuring good quality service delivery and operational readiness.
* Support with Health and Safety, specifically Lone Working and training.
* Liaise with your Service Lead regarding resources, cover requirements, recruitment and training for your team of Support Workers to ensure the area is able to deliver the service appropriately.
* It may be necessary from time to time (leave or vacancy) to hold a caseload of service users.
* Participate with other colleagues in covering our Emergency Out of Hours Service (18:00 to 08:00) on a rotating basis.
* Support the Service Lead to deliver the service across the area.
* Support the Service Lead with recruitment and interviewing of incoming Support Workers.
* Support and develop your team to achieve positive outcomes on their Training and Induction Passport documentation.
* Actively contribute towards meeting team performance targets in respect of the service. Take accountability for performance targets within your sphere of responsibility (e.g., voids, arrears, outcome achievement).
* Familiarity with computer-based packages, Word, Excel and Database.
Requirements / Qualifications
* Full Driving Licence and access to your own vehicle (essential for regular travel).
* Enhanced DBS and Prison Clearance (required for the role).
* Flexibility to work as part of a small, local team and to cover emergencies as needed.
* Experience leading a team and managing performance metrics is desirable.
* Familiarity with computer-based packages, Word, Excel and Database.
What you can expect from us
* A dynamic and encouraging team focused on delivering results for the people we support every day.
* A commitment to helping you learn and develop your career.
* Excellent benefits, including a great annual leave entitlement, an occupational sick pay scheme that exceeds statutory requirements, cycle-to-work scheme and more.
For further information about Nacro’s (Cas-2) Benefits, please click here.
For further information about the role, please click here.
We are ready and waiting to receive your online application.
Additional information
* Request for Visa Sponsorship – NOT AVAILABLE FOR THIS VACANCY
* There are strict criteria for visa sponsorship set by the British Government. This vacancy does not meet the eligibility criteria for sponsorship.
For further information please go to Prove your right to work to an employer: Overview - GOV.UK
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