EIC Partnership are a forward-thinking utilities consultancy, with 50 years' experience of helping business clients take effective control of their energy, water and waste – lowering their bills, saving them time and contributing to a more sustainable future.
As a Business Development Executive, you will be responsible for outbound calling, using a database of major energy users in the UK, building relationships over the phone and securing new business appointments. A key focus will be to promote EIC's sustainability and compliance services.
Additionally, you will be responsible for the account handling of inbound sales enquiries from other divisions within our business, our digital platform, and our partner channels. This will involve appraising sales lead details and BDM diaries to coordinate appointments effectively.
Key Responsibilities
Business development
* Qualify market data and new leads by calling prospective customers
* Identify new business opportunities through promoting our solutions
* Challenge and overcome objections from gatekeepers/key decision makers
Appointment setting
* Accurately maintain Business Development Manager (BDM) diaries
* Effectively schedule and record appointments on calendars and the CRM system
Account handling
* Swiftly respond to all inbound leads and enquiries, communicating professionally, confidently and respectfully
* Effectively resolve all inbound queries, with prompt referral to subject matter experts as required
Effective data management
* Ensure accuracy of all data recorded on the CRM
* Ensure that all new leads are added and activities are set for the relevant BDM
* Accurately record information relating to all calls, providing clear notes for colleagues
Essential Skills
* Previous experience in an outbound, b2b calling telephone based role
* Previous experience of using a CRM system
* Excellent telephone communication and interpersonal skills
* Able to listen and question effectively
* Good attention to detail
* Demonstrable initiative and enthusiasm
* Ability to work under pressure to individual targets
* The aptitude to understand complex information and present to customers with clarity
Desirable Skills
* 2 years' experience in an energy related, outbound, b2b calling telephone based role
Benefits
* Uncapped commission
* OTE from commission additional £9k
* Additional leave
* Company pension
* Cycle to work scheme
* Health & wellbeing programme
* On-site parking
* Hybrid working, subject to business needs
Job Types: Full-time, Permanent
Pay: £28,000.00-£31,000.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* Health & wellbeing programme
* On-site parking
Work Location: Hybrid remote in Redditch B98 9DW