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Orderline Representative - On Call Evenings, Monday-Sunday: 17:00-02:00, Knowsley Client: QVC
Location: Knowsley, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 59291bc34a5b Job Views: 15 Posted: 22.06.2025 Expiry Date: 06.08.2025 Job Description: The Opportunity
Here at QVC UK, we have been voted as a certified top employer for ten years running – right now, we're looking for individuals with a genuine passion for customer service to join our award-winning Contact Centre located in Knowsley.
Please view our to find out more about what it's like to work in our Contact Centre at QVC!
Hourly Pay
£11.64 per hour.
Contract type
Permanent, Part-time
Guaranteed minimum of 15 hours per week, which can be flexed up to a further 10 hours when required by the business.
The hours allocated will be within your availability from Monday to Sunday, 7:00-02:00 .
You will receive 2 weeks’ notice of your working hours each week.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer a changing collection of brands and products across various categories, reaching over 200 million homes worldwide through multiple channels and platforms. In 2021, QVC International served 4.7 million customers with over 7,000 team members across multiple countries.
Your Impact – What will I do as an Orderline Representative?
Reporting to a contact centre leader, you will be the friendly voice of QVC, providing world-class customer service. Your responsibilities include handling inbound calls, processing orders accurately, and promoting products to enhance customer loyalty. You will work as part of a team to meet performance targets and will undergo a comprehensive onboarding and training process.
Remote working approach (Minimum of first 3 months onsite)
We offer a flexible work environment combining home and office work. After the initial 3 months, options will be discussed with your leader.
What You Bring
Desire to deliver excellent customer experiences
Ownership of performance and continuous improvement
Engagement with customers and colleagues
Strong communication skills
Computer literacy
Punctuality and commitment
What will I get in return?
An enriching experience, career development opportunities, and a chance to be part of a dedicated team focused on customer satisfaction. Apply online today!
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Curated Experiences. Infinite Possibilities.
Qurate Retail Group includes brands like QVC, HSN, and others, dedicated to innovative shopping experiences. Our diverse, global team values authenticity, fun, and impact. Join us to embrace the future and make a difference!
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