Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work‑life balance.
DWP. Digital with Purpose.
We are looking for an experienced Senior Business Analyst to join a thriving BA community of practice here at DWP Digital.
We have opportunities on a range of DWP Digital teams, including Analytics, Health and Disability services, Working Age Services, Benefit Supporting Services, Corporate Centre Services and AI Innovation, and Communication, Collaboration and Network Services.
Each of these areas supports critical, large‑scale services that impact millions of citizens and colleagues across the UK. DWP is the UK's largest government department, which helps people into work and makes payments worth over £195bn a year to support and empower millions of people.
Qualifications
* Demonstrates significant experience of leading other BAs in the delivery of business analysis activities within complex project environments.
* Demonstrates experience in undertaking cross‑cutting analysis across several feature/product teams to identify improvements.
Responsibilities
You will lead business analysis across one of our complex products, working as part of an Agile team to ensure the solutions we design and build meet both user and organisational needs. Managing and communicating with senior technical stakeholders will be a key part of your role, ensuring a shared and clear understanding of requirements, priorities and acceptance criteria throughout delivery.
You will manage and develop a team of Business Analysts, providing line management, coaching and quality assurance. This includes ensuring requirements and acceptance criteria are clear and testable, and promoting consistent, high standards of analysis.
You will also identify opportunities to improve business processes, considering wider impacts, risks, issues and benefits. You will advise on appropriate process improvement approaches and analysis techniques and help define the changes needed to deliver any improvements.
You'll lead workshops, interviews and other investigation activities to understand business problems, business needs and user needs within complex products or services, ensuring analysis supports informed decision‑making and effective outcomes.
Benefits and Perks
* Location: Choose one of our digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield.
* Hybrid Working: A hybrid model that balances working at home with face‑to‑face collaboration in a hub.
* Pay: Competitive pay of up to £68,205.
* Pension: Civil Service pension with employer contributions worth 28.97%.
* Holidays: Generous leave package starting at 26 days rising to 31 days over time, plus all public holidays.
* Flex‑time: Up to 3 extra days off a month.
* Flexible working including flexible hours and flex‑friendly policies.
* Time off volunteering and charitable giving.
* Bring your authentic self to work with "I Can Be Me in DWP".
* Discounts and savings on shopping, fun days out and more.
* Interest‑free loans to buy a bike or a season ticket.
* Sports and social activities.
* Professional development, coaching, mentoring and career progression opportunities.
Equal Opportunity
DWP is an equal opportunities employer. All applicants are considered without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability or any other status protected under UK law.
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