Job Title: Project Support Officer Department: Corporate Resources Grade: E Reporting to: Senior Manager Direct Reports: None About the Role We are seeking a Project Support Officer to provide high-quality business and administrative support across a busy service area. This role is essential to the smooth delivery of projects and programmes, supporting senior managers and colleagues with coordination, communication, record-keeping and financial administration. The postholder will help ensure that work is well-organised, accurately recorded and delivered in line with governance and compliance requirements. Key Responsibilities Co-ordinate diaries, meetings and appointments for senior staff, ensuring effective forward planning and organisation of activity. Manage shared inboxes and service correspondence, monitoring, prioritising and responding to enquiries appropriately. Provide general business and administrative support, including preparing documents, reports, trackers and presentations. Maintain accurate records and documentation, ensuring information is accessible, up to date and compliant with governance and statutory requirements. Support financial administration activities such as raising purchase orders, processing invoices and maintaining budget information. Assist with procurement and commissioning activity by preparing documentation, maintaining records and monitoring budgets. Act as a key point of contact for internal and external stakeholders, arranging meetings and responding to queries. Provide administrative support for meetings, workshops and events, including agenda preparation, note-taking and circulation of papers. Co-ordinate office systems, filing and document control to support efficient service delivery. Contribute to service planning, reporting and continuous improvement by providing data and administrative support. Undertake training and development to build knowledge of project support, finance and governance processes. Carry out any other duties appropriate to the grade to support the effective functioning of the service. Essential Skills & Knowledge Strong organisational skills with the ability to manage diaries, meetings and competing priorities. Experience managing shared inboxes, correspondence and service communications. Good ICT skills, including Office 365 (Word, Excel, Outlook, PowerPoint and Teams). Ability to produce accurate notes, records and routine correspondence. Effective communication skills with the ability to liaise professionally with a range of stakeholders. Understanding of confidentiality, data protection and governance requirements. Ability to manage workload under supervision and meet deadlines. High attention to detail and accuracy. Experience & Qualifications Minimum HNC in Business Administration, Project Management or a related subject, or equivalent relevant experience. Experience providing administrative or business support in a busy office environment. Experience of financial administration (e.g. purchase orders or invoice processing) is desirable. Experience of liaising with internal or external stakeholders is desirable. Additional Information A guaranteed interview scheme applies for eligible candidates who meet the essential criteria, including care leavers, disabled applicants, ex-armed forces personnel and carers. The role may require flexibility to work outside normal hours on occasion. All employees are expected to work in line with organisational values, equality, safeguarding and data protection requirements. Mandatory training and ongoing professional development form part of the role. How to Apply For further information or to apply, please contact: ? john.deane@servicecare.org.uk Referral Offer Know someone suitable? Refer a successful candidate and receive £250 ?