Assistant Manager – Food & Beverage
We are looking for an enthusiastic, talented and dedicated Assistant
Manager – Food & Beverage to join our team at Bvlgari Hotel London,
with a primary focus on Private Events operations and In-Room Dining,
while maintaining the flexibility to support and operate across other Food
& Beverage departments as required.
This is a hands-on leadership role within a five-star
luxury environment, ideal for a service-driven professional who thrives in
fast-paced operations, enjoys variety, and takes pride in delivering flawless
guest experiences across multiple touchpoints.
Job Description
Reporting to the Outlet Manager, you
will assist in leading and developing high-performing teams across Private
Events and In-Room Dining, ensuring exceptional service standards, strong
commercial performance, and seamless day-to-day operations.
You will play a key role in the execution of luxury private
events and the delivery of an elevated in-room dining experience, while also
providing operational support across other F&B outlets when business needs
require.
This role demands flexibility, strong leadership presence,
and a deep understanding of luxury service delivery.
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Key Responsibilities
* Support
the day-to-day operation of Private Events and In-Room Dining, ensuring
smooth service delivery across all meal periods and event formats
* Assist
in planning, coordinating and executing private events to the highest
five-star standards
* Lead
by example on the floor, delivering personalised and memorable guest
experiences
* Manage,
train and motivate teams, including rota planning, staffing levels,
performance management and on-the-job coaching
* Support
recruitment, onboarding and training of permanent and temporary team
members
* Handle
guest feedback and resolve issues professionally, maintaining excellent
guest relations at all times
* Maintain
accurate guest history records and ensure preferences are captured and
used effectively
* Monitor
payroll, overtime, absenteeism and labour costs in line with business
requirements
* Ensure
compliance with all health & safety, hygiene and company procedures
* Maintain
the correct care and presentation of all equipment, furniture and service
areas
* Provide
operational support across other Food & Beverage outlets when
required, demonstrating flexibility and teamwork
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What We’re Looking For
We’re seeking a confident, service-led hospitality
professional with:
* Proven
experience in a similar role within a five-star or luxury hospitality
environment
* Strong
background in In-Room Dining, Private Events, Banqueting or high-end
restaurant operations
* A
hands-on leadership style with the ability to motivate, train and develop
diverse teams
* Excellent
guest service skills and the confidence to engage naturally with a
discerning clientele
* Strong
organisational skills, attention to detail and sound commercial awareness
* High
standards of personal presentation and professionalism
* Excellent
command of written and spoken English; additional languages are an
advantage
* Flexibility
to work evenings, weekends and holidays in line with operational needs
* Eligibility
to work in the UK
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Why Join Bvlgari Hotel London?
At Bvlgari, we celebrate authenticity, craftsmanship,
elegance and human connection. Joining our team means:
* Being
part of a warm, supportive and inclusive team culture
* Working
for a globally recognised luxury brand with a bespoke approach to
hospitality
* Exposure
to diverse Food & Beverage operations within a single role
* Genuine
opportunities for career growth and internal progression
* Competitive
salary and benefits package, with access to world-class facilities
If you are passionate about
luxury hospitality, thrive in a dynamic operational environment and are excited
by the opportunity to work across Private Events, In-Room Dining and wider Food
& Beverage operations, we would love to hear from you. This is an opportunity to become
part of Bvlgari Hotel London, where attention to detail, authenticity and human
connection sit at the heart of every guest experience.