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Sales Assistant - Chelmsford Store
Base salary of £14, with the potential to earn up to £20 with On Target Earnings. You will be building rapport with our customers and helping them choose the best products for their needs. If you're passionate about people and providing great customer service, read on!
The Role - Sales Assistant
(In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member')
We are currently looking for a Sales Consultant to join our team. You will play a significant role in helping us achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire, and advise our customers to ensure they find the perfect bed for them!
Your responsibilities include:
1. Building rapport with customers to advise them on sleep wellness.
2. Using our sleepPRO technology to help customers select the right mattress for a perfect night's sleep.
3. Guiding customers through the sales process and completing order paperwork and credit agreements (full training provided).
You will work closely with your store colleagues to ensure an outstanding in-store experience. We will provide extensive product training, ongoing coaching, and support to help you succeed, progress, and build your career.
Due to the nature of our products, the role involves moving products around the store and some cleaning tasks to keep the store and products in excellent condition for customers.
Our busiest times are during evenings, weekends, and bank holidays when customers are most likely to visit. You are expected to cover some of these times but not all, respecting work-life balance.
Skills needed
We seek Sales Consultants with pride, passion, and a positive attitude, dedicated to delivering excellent customer service and achieving sales targets. You should enjoy engaging with customers, adapting your approach to meet their needs, and be resilient and resourceful, trying new methods to help the store succeed.
Previous experience in a customer-facing role and confident communication skills are preferred. Ability to spot sales opportunities and a proactive approach are essential.
Compensation and Benefits
In return for your contribution, we offer a base salary of £14,000 per annum plus uncapped individual commission paid monthly once your minimum sales target is met.
On target earnings are approximately £20,000, with no upper earning limit beyond that.
Additional benefits include:
* Monthly store bonus potential
* Employee discount scheme for Bensons products
* Medicash cashback options for health and wellbeing services
* Unum Income Protection
* Pension scheme provided by Legal & General
* Discounted gym membership
* Cycle to Work scheme
* Holiday buy & sell scheme
* Enhanced maternity and adoption leave
* Access to Retail Trust services
* Learning and development programmes
* Career progression opportunities
* Long service awards and shopping vouchers
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