Brightwork have an excellent opportunity for an Administrator to join our client in Edinburgh City Centre. This is an ongoing temporary role based full time on site at their busy office - Hours of work will be Monday to Friday business hours. Your Time at Work Working within their busy offices, the successful candidate will join the team in providing key support to their administration team, duties will include: - Accurately processing and uploading sensitive information onto internal databases whilst maintaining compliance standards. - Dealing with high volume of information and requests coming into the team whilst working to ensure these are processed in line with SLA's - Keeping on top of busy workload, prioritising tasks and working to deadlines. - Acting as a main point of contact for the department. - Investigating and resolving complex customer account queries /issues Our Perfect Worker The ideal candidate will have: - Previous Customer Service experience and strong Administrative skills - Excellent customer service skills and ability to juggle enquiries whilst using internal systems - Experience working with databases and running reports from these - Ability to work well under pressure and pick up new systems/processes quickly The successful candidates will be required to hold a current basic Disclosure Scotland or be willing to apply for one. Key Information and Benefits If interested, please submit your CV to Brightwork today! Brightwork are operating as an employment business for this temporary role. About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.