Joining our friendly and hardworking family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off-site (when making deliveries); playing a vital role in our continued success, providing a first-class service whilst keeping colleagues and customers safe at all times.
What will I be doing?
No one day is the same as the next in TP branch life, but here are a few pointers:
* Our success is built on strong relationships so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, as you will likely get to know our customers on a first-name basis.
* Driving our transit and flatbed vehicles (up to 3.5 tonnes), you will carry out multi-drop deliveries from our branch directly to our local customers and be responsible for ensuring they receive their orders on time and in good condition, safely, every time.
* Safety is at the forefront of everything we do. Your aim will be to ensure that our standards never slip by adhering to all stay-safe policies and procedures, especially whilst unloading, loading, and driving our vehicles.
* Want a work-life balance? Our working hours are Monday to Friday between 07:30 – 17:00, and every other Saturday from 08:00 – 12:00.
What experience do you need?
You will need to be an experienced driver with a minimum Cat B license (up to 3.5 tonnes) held for at least 12 months. Experience within our industry is advantageous but not essential as long as you have an ability to learn quickly, a strong work ethic, and are physically fit. We are looking for candidates with exceptional customer service experience, health & safety awareness; the rest we can teach you along the way. We will provide you with a great introduction into our business and all the tools needed.
Does this sound like you?
We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Van Driver/Customer Service Assistants. Are you:
* Someone who is highly adaptable, resilient, and tenacious with high levels of energy and drive.
* Someone who thrives in a dynamic and fast-paced environment.
* Someone with exceptional customer service experience, the ability to work under pressure efficiently and safely, and a flexible attitude to work.
* Someone who is as comfortable working in branch as they are out on the road.
Being a Van Driver/Customer Service Assistant offers a fantastic opportunity to excel and develop your career. How will you know you are doing a great job? We will support you with a development plan that embraces our values — we call them Cornerstones. These are Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns.
You’ll also receive £Competitive pay + Benefits (including a colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group-wide colleague discounts across the Travis Perkins Group including Toolstation). Plus, enjoy online discounts at leading retailers, airport parking, theme parks, dining out, and cinemas. Our working hours also promote a great work-life balance, so most of our customers enjoy their weekends and bank holidays off!
#J-18808-Ljbffr