We have an excellent opportunity for a Duty Manager to join our Snozone Milton Keynes venue. Working with a strong team of dedicated and professional individuals, your key focus in the role will be to:
1) To provide leadership to all Snozone team members, exhibiting Snozone's values and Brand Standards with every interaction.
2) To be fully conversant with and strictly adhere to, all Health and Safety regulations, Food Safety regulations and Fire Safety regulations.
3) To ensure Snozone's Brand Standards and Terms and Conditions are implemented across all departments and corrective coaching is always applied when found not to be the case.
4) Undertake Senior Manager on Duty responsibilities including the opening and closing of the venue a minimum of 3 times and a maximum of 4 times per week.
5) Contribute to the strategic decision-making process for the venue by attending Senior Manager team meetings by invitation; identify commercial opportunities and areas to strengthen cost control.
6) Ensure that all team members are thoroughly updated and informed about all company information.
7) Deliver the targets and objectives set by your Line Manager.
At Snozone we strongly believe in our values that include an open, honest approach with customers and employees and these are important qualities in our new Operations Support Manager.
In addition you will have:
· Strong operational knowledge across leisure, hospitality, and/or retail industries.
· Experience in people leadership and driving performance.
· Excellent guest service skills, standards driven, good organisational skills.
· Ability to make decisions in a fast-paced environment and enjoy it
· Commercial thinking, the ability to increase revenue through up-selling.
· Ability to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management.
· Ability to communicate to and motivate the team providing day-to-day leadership and direction.
This is a great opportunity to join one of the most unique companies in the leisure industry and in return we offer a very competitive salary and rewards package, in addition to career development opportunities.
Snozone is open for at least 12 hours a day, across 7 days of the week so you will need to be flexible in your working schedule which will include weekends and early evenings.
Snozone is an accredited Disability Confident Employer, and we encourage applications from candidates with disabilities and guarantee an interview to anyone who meets the minimum criteria.
Snozone expects all employees to support our environmental, social and governance policies and responsibilities.
*If you require additional assistance interpreting this job advertisement and/or additional assistance with your application, please contact us directly.
Job Types: Full-time, Permanent
Pay: Up to £29,000.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Health & wellbeing programme
* On-site parking
* Referral programme
* Store discount
Application question(s):
* Due to licensing laws, you must be aged 18 years or over. Please confirm that you are still able to apply
Work Location: In person