Operations Director (Awarding Organisation)
Remote with National Travel | £70,000 – £90,000 + Bonus + Benefits
Are you an ambitious, strategic leader with a strong track record in the End-Point Assessment or Awarding Organisation space? Do you have the experience to lead multi-functional teams and the vision to scale operations nationally?
This is your opportunity to step into a pivotal leadership role with Construction EPA. A dynamic and high-performing End-Point Assessment Organisation that has just been acquired by AQA, one of the UK’s most respected awarding bodies. As Operations Director, you’ll drive operational delivery, lead high-performing teams, and shape the future of apprenticeship assessment in the construction sector.
About the Company
We are a fast-growing, Ofqual-recognised Assessment Organisation specialising in End-Point Assessment (EPA) for the Construction and Built Environment sector. Our model is bold, efficient, and built on value, with assessment centres and partner sites across the UK supporting some of the country’s leading training providers and employers.
Since our inception, we’ve:
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Grown rapidly through quality, reputation, and innovation
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Delivered an all-inclusive, service-led EPA experience for apprentices and clients
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Developed a culture that blends small-business agility with corporate structure
Now, with the backing of AQA, we are entering a new phase of national scale, digital innovation, and strategic growth.
Why join us?
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Excellent salary package with bonus and full benefits
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Flexible working and a wellbeing-first culture
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A highly collaborative, values-led environment
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Senior role with full autonomy to shape operational success
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The chance to influence national policy and delivery in construction apprenticeships
The Role – What You’ll Be Doing
As Operations Director, you’ll have full accountability for day-to-day operations, ensuring seamless and high-quality delivery of all apprenticeship assessments across Construction EPA’s centres and services.
Key responsibilities:
Senior Leadership & People Development
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Direct line management of:
Head of Assessment Delivery (Construction)
Head of Quality
Head of Assessment Development
Head of Client Services
Inspire, coach, and support a performance-driven and collaborative leadership team
Implement robust succession and talent planning strategies
Operational Oversight
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Lead and optimise all operational delivery to meet KPIs and growth targets
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Ensure service delivery is compliant, efficient, cost-effective, and brand-aligned
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Oversee capacity planning, forecasting, SLA performance, and client relationships
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Manage partnerships with technology/system providers for assessment delivery
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Launch and oversee the opening of new assessment centre locations
Strategic Delivery & Growth
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Identify and deliver on opportunities to grow provision, client base, and market share
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Present strategic proposals to the Managing Director and wider SLT
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Represent the organisation at industry events, conferences, and forums
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Keep ahead of regulatory and sector changes and ensure the business responds proactively
Collaboration & Governance
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Work alongside the Head of Regulation to embed and maintain regulatory compliance
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Collaborate with the wider Senior Leadership Team (including Finance, Marketing, and Commercial)
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Serve as the key operational voice at board level and in shaping group-wide initiatives
The Ideal Candidate
This is a senior-level leadership role ideal for someone with strong operational and strategic experience in the EPAO or Awarding Organisation space. You’ll be ready to drive performance, lead change, and shape the future of a business entering its most exciting phase to date.
You will need:
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Experience in a senior leadership role within an EPAO or Awarding Organisation
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Proven ability to lead and inspire multi-functional teams across departments
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Strong background in delivering strategic growth plans and operational KPIs
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Level 6+ Leadership or Senior Management qualification
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Understanding or experience of the Construction sector (desirable)
You’ll be commercially minded, operationally sharp, and emotionally intelligent — someone who thrives in complex, fast-paced environments and leads by example.
Apply Now
If you're ready to take the reins of a growing national EPAO, with the backing of AQA and the opportunity to shape strategy, growth, and operational delivery at scale, we’d love to hear from you