Harris Hill is delighted to be working with a national charity to recruit for the Individual Giving Officer (Retention and Development) to help retain and develop the charity supporter base, increasing loyalty and lifetime value.
You will support multi-channel fundraising campaigns (email, direct mail, social, digital), coordinate with suppliers, and ensure supporters receive outstanding stewardship and engagement. You will also assist with events and community fundraising activities to expand the charity's impact.
As the Individual Giving Officer, you will:
Plan and execute fundraising campaigns across various channels
Coordinate production of campaign materials on time and within budget
Maintain accurate supporter data and ensure GDPR compliance
Analyse campaign performance and contribute to continuous improvement
Provide excellent stewardship and manage supporter communications
Support community events and fundraisers, acting as a key contact for participants
Collaborate with colleagues across teams to create seamless supporter experiences
To be successful, you must have experience:
A team player with excellent communication and relationship skills
Highly organised, with the ability to manage multiple projects and deadlines
Detail-oriented and able to work accurately following procedures
Experienced in digital and direct marketing campaigns
Comfortable working independently and adapting to a busy environment
Numerate, with skills in data handling, reporting, and budget support
Experienced with CRM systems and data management
Desirable Experience:
Individual giving and/or events fundraising
Website CMS management
Supporter administration
Salary: £29,665 per annum
Contract type: Full-time, permanent
Location: Remote or hybrid working - Bath
Closing date: Rolling basis
Interview: To be confirmed
Recruitment process: CV to Dagmara.depaula@harrishill.co.uk
If this sounds like you, please get in touch ASAP!
Due to resource capacity, we will only contact shortlisted candidates. If you do not hear from us within 2 weeks of the closing date, your application was unsuccessful.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality, and other protected characteristics.
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