*Junior Business Analyst – Asset Management Software*
*The Opportunity*
A well-established software business is looking to appoint a *Junior Business Analyst* to join its growing delivery team.
This is an excellent opportunity for someone at an early stage in their career who is keen to develop their skills in business analysis, software delivery, client engagement, and solution implementation. You’ll work closely with customers and experienced colleagues to understand business processes, support software configuration, contribute to successful implementations, and help ensure clients get maximum value from the platform.
The role would suit someone analytical, organised, and eager to build a career in business analysis within a software environment.
*The Role*
As a Junior Business Analyst, you will support the analysis, documentation, and implementation of business processes across a varied customer base. You’ll be involved in understanding client requirements, supporting software rollout activity, producing documentation and training material, and assisting with testing and quality assurance.
This is a hybrid role, with a mix of home and office working following induction, and occasional travel may be required.
*Key Responsibilities*
* Support client requirement gathering through meetings, workshops, and discussions
* Build a strong understanding of customer processes and business needs
* Assist with software configuration and documentation of functional specifications
* Support implementation activity alongside senior consultants, technical teams, and internal project stakeholders
* Help create user guides, e-learning content, and training materials
* Deliver end-user training and functional support
* Carry out testing to ensure solutions meet functional requirements and quality standards
* Learn from experienced colleagues and contribute to continuous improvement across delivery activities Professional-Services-Consultan…
*What We’re Looking For*
* Strong analytical and problem-solving skills
* Ideally some background in an analytics role
* High attention to detail
* Good written and verbal communication skills
* Strong interpersonal skills and a customer-focused approach
* Good organisation and time management skills
* Comfortable working across multiple tasks and priorities
* Proficiency in Microsoft Office
* An understanding of software development concepts would be beneficial
* Basic SQL knowledge would be an advantage Professional-Services-Consultan…
About the Business
Our client is a long-established and highly respected software provider with a strong track record of delivering specialist solutions to infrastructure-focused organisations. Their cloud-based platform supports a broad range of operational and asset-related workflows, with extensive functionality across planning, inspections, maintenance, contractor management, financial control, reporting, GIS, mobile capability, dashboards, and more.
The business has an excellent reputation for product quality, service delivery, and long-term stability, and offers a collaborative environment with real opportunities for development and progression.
*Why Apply?*
* Great entry point into business analysis and software delivery
* Opportunity to learn from experienced professionals
* Exposure to customer-facing work, implementation projects, and software solutions
* Clear scope for development as the team grows
* Hybrid working model
* Chance to join a stable, successful software business with a strong market reputation Interested?
If you are looking for a first or second step into a Business Analyst career within software, and want to join a business where you can learn, grow, and make a real impact, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Company events
* Company pension
* Employee stock purchase plan
* Flexitime
* Free parking
* On-site parking
* Profit sharing
* Work from home
Work Location: Hybrid remote in Luton (Bedfordshire, East of England Region)