As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti employs a passionate and inclusive global team of 34,000 across more than 120 countries, exploring possibilities, leveraging potential, owning personal development, and growing careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
Your days as an Account Manager will vary, but typically include:
1. Visiting sites and customers, asking open questions to understand needs, and providing tailored solutions.
2. Demonstrating innovative products and software on-site.
3. Developing relationships with focus customers and identifying new business opportunities.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
WHAT DO WE OFFER?
At Hilti, you will be part of a passionate, inclusive global team with a supportive, performance-driven culture, where your growth is encouraged and rewarded. Benefits include:
* Extensive onboarding and training, plus company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after two years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including bank holidays), with options to buy additional days.
* Private healthcare, life insurance, wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for successful candidate referrals.
WHAT YOU NEED IS:
Key qualities include:
* Customer-facing or sales experience in any industry.
* Solution-oriented mindset to identify customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, integrity.
* Resilience and adaptability across all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license; points must be disclosed with expiry dates.
WHO SHOULD APPLY?
We welcome candidates from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for a single role only, and if shortlisted, you'll be guided through the process, including an online assessment, video interview, and in-person interviews. We cover travel expenses for interviews. If no role fits now, you'll be kept in our talent pool for future opportunities. Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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