Job overview Closing Date: 10/10/2025 Shortlisting to take place in the week following closing date: commencing 13/10/2025 Interview expected to take place in the week following shortlisting: commencing 20/10/2025 An exciting opportunity has arisen for an enthusiastic Clerical Assistant to join the Physiotherapy department. The post holder will participate in the day to day activities of an administration/reception team and will provide patient admin support to the Physiotherapy staff within this busy department. Main duties of the job The main duties of the post are interesting and varied and include reception duties in our outpatient department, arranging patient appointments using an electronic booking system, patient record retrieval, audio/digital dictation typing, typing letters/reports, data input to Clinical Manager System database (CMS) as well as undertaking general office duties including post, filing, photocopying and email. Communicating with patients regarding appointments will be an important part of the role and you will also be require to communicate with other healthcare staff inside and outside of the hospital. This post will be mainly based at St Luke's Hospital, locations of cover will also be BRI, Westbourne Green, WWP/Horton Park Advert The main duties of the post are interesting and varied and include reception duties in our outpatient department, arranging patient appointments using an electronic booking system, patient record retrieval, audio/digital dictation typing, typing letters/reports, data input to Clinical Manager System database (CMS) as well as undertaking general office duties including post, filing, photocopying and email. Working for our organisation Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust: We value people We are one team We care We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients. Detailed job description and main responsibilities The post involves working within the admin team to provide clerical support to the Physiotherapy team. The main duty of the post will be reception cover and typing Outpatient letters together with admin support. D uties include face-to-face contact with patients, meeting and greeting patients, telephone answering, arrange patient appointments, digital and copy typing, data input to a patient database (Clinical Manager System/CMS), communicating with other clerical and healthcare professionals from our own and other departments and wards by phone and email, as well as general office duties, including filing and photocopying.