Senior Accommodation Pathway Officer
Job description
Job Title: Senior Accommodation Pathway Officer
Location of post: Beaufort House, Groves Road, Cimla, SA11 1YE / Ty Parc Newydd, 53-55 Lewis Road, Neath SA11 1DJ with a requirement to work across various locations within NPT.
Your workstyle will be a mobile hybrid worker in this role which gives you the flexibility to work from home and from a variety of Council workplaces.
About the role:
We are currently seeking a passionate, enthusiastic and forward‑thinking individual to join our team as a Senior Accommodation Pathway Officer.
As a Senior Accommodation Pathway Officer, you will be responsible for leading and co-ordinating the “Homes for Me” (HFM) Service, ensuring consistent, high-quality service delivery that aligns with the principles of HFM.
HFM support persons who have been homeless for a long time or many times, and who often face multiple, overlapping challenges for which traditional homelessness interventions has not worked.
Your role will:
1. Involve leading and co‑ordinating the HFM Service, ensuring high-quality, consistent delivery rooted in the principles of trauma-informed, person-centred support.
2. Provide front-line guidance and tailored housing support to persons in temporary accommodation who are identified as needing the HFM approach - remaining actively involved through their journey and beyond move-on.
3. Work alongside people to build their skills, confidence, resilience, and independence, enabling them to sustain accommodation and improve overall wellbeing.
4. Co-ordinate and facilitate MDT’s throughout the service.Balancing competing needs and priorities and differing views and opinions of professionals, RSL’s and providers.
5. Line manage the Accommodation Pathway Officer, offering leadership, oversight and support to ensure the service is impactful and effective).
About you:
Do you have:
6. Proven experience supporting people with multiple and complex needs, including challenges related to substance misuse, offending behaviour, mental health, and exploitation.
7. A strong insight into the barriers faced by people experiencing homelessness.
8. Excellent collaborative working skills, enabling positive and productive relationships with professionals, RSL’s and providers to deliver effective, person‑centred housing solutions.
9. The ability to work in a trauma informed, person-centred way, using creative and flexible problem-solving approaches to achieve the best possible outcomes.
Please note you must be Educated to degree level or equivalent.
If you think that you have the necessary experience, skills and qualifications for this role, we would love to hear from you.
About us:
We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.
Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.
10. Hybrid working (in some roles) and flexible working schemes to improve your work life balance
11. Benefit from a competitive employee package with a remarkable 22.4% employer pension contribution
12. Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
13. Access discounted gym membership with Celtic Leisure
14. Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
15. Purchase a new car through Tusker salary sacrifice scheme
16. Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.
DBS requirements: This post is subject to an enhanced with both adult & child barred list DBS disclosure.
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.
The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Welsh Language Requirements: Welsh Language skills are not required.
Additional Information:
Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.
We are committed to providing training opportunities and the professional development of all our employees.
We look forward to welcoming you to Team NPT.