Job Description
**Please note this is a 12 month FTC **
In your role as Retail Support Systems Analyst, you will…
* Deliver a successful transition of data onto tills and other retail systems, supporting the business in menu changes, promotions and price changes.
* Manage and prioritise workload ensuring 100% success rate on meeting deadlines.
* Establish good relationships with key stakeholders, especially Food and Marketing Teams, to ensure that the Retail Systems team supports the delivery of key business initiatives within required timescales.
* Support the delivery of acquisitions and new IT initiatives and integrations to the business through the delivery and build of data.
* Resolve issues and service calls raised to business SLA thereby ensuring minimum impact to Customer.
* Act as a BA to perform detailed analysis of complex business process requirements and provide appropriate system solutions.
* Some travel may be required to meet key stakeholders and visit pubs.
* Some evening and weekend work may be required to support the business.
You will bring…
* Attention to detail and following quality assurance procedures to ensure “right first time” delivery to the Retail System solutions
* Experience in a similar role or proven experience in the pub, restaurant, hotel or other hospitality role would be advantageous
* Good knowledge of Excel would be advantageous
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
* The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
* Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
* Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
* Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
* Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
* Wagestream – access your wage before payday for when life happens.
* Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…