Job reference 338922
Payroll Data Integrity & Support Specialist
Salary and Benefits
Starting salary £25,008, 25 days annual leave plus bank holidays, and a company pension scheme with highly competitive employer contribution rates.
Contract
Full time, fixed-term 12 months.
Location
Royal Mail, Pond Street, Sheffield S98 6HR (hybrid with 3 days in the office).
About the Role
Youll be part of a team of over 100 colleagues responsible for maintaining accurate employee and pay data across our payroll systems. Working within the Data Integrity and Template Management team, youll play a vital role in ensuring organisational structures, positions, and payroll data are accurate, compliant and up to date.
You will also support payroll activity, manage exceptions and queries, and work closely with key stakeholders including line managers and Workforce Planning, helping us deliver excellent customer service every day.
Responsibilities
* Maintaining and managing template records to ensure organisational data is accurate and up to date.
* Processing and updating payroll data including pay, overtime, absences, bonuses and deductions.
* Supporting weekly and monthly payroll runs, including managing exceptions and rejections.
* Applying effective checks and controls to ensure payroll accuracy and reduce risk.
* Supporting business-wide changes such as pay awards and restructures.
* Working collaboratively with Workforce Planning and other stakeholders to ensure data integrity.
* Responding to queries and providing a high standard of customer service.
* Identifying opportunities to improve processes and enhance efficiency.
* Contributing to team discussions and taking an active role in your own development.
Qualifications
Were looking for a detail-focused and proactive individual who thrives in a fast-paced, data-driven environment.
Youll bring:
* Experience working within payroll administration.
* Strong analytical and numerical skills, with the ability to interpret and work with data.
* Experience using systems such as PSP (including MI reporting) or similar.
* Good knowledge of Excel and data manipulation.
* Excellent communication and problem-solving skills, with the confidence to resolve queries.
* The ability to manage multiple priorities and meet deadlines.
* A collaborative approach, with a focus on delivering great customer service.
* An understanding of payroll processes and business structures (desirable).
Benefits
* Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
* Supportive and generous company sick pay.
* Benefits Account – access to a personal benefits account on our My Bundle+ platform with over 800 retail offers to help save on groceries, days out, holidays and household bills as well as employer-provided and voluntary benefits.
* Your Wellbeing – 24/7 access to services and tools for physical and mental health, financial and social support and advice; free and available to all.
EEO Statement
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Closing Date
Wednesday 3rd June 2026. The advert may close early if the appropriate number of applications has been received.
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