Customer Services Assistant required on a temp basis to start ASAP for 6 months. Pay rate: £15 per hour Hours: 9am - 5pm Location: North of Cambridge City, working 4 days from home and 1 in the office each week Duties: Receive, log and prioritise complaints promptly and accurately Liaison with tenants, contractors and the maintenance team Confirm appointments and follow up on outcomes Review issues against tenancy records and service agreements Maintain clear case notes and records Escalate complex or unresolved matters Contribute to process improvements Your skills/experience: Proven experience handling customer enquiries Strong verbal and written communication Accurate record keeping If you have the relevant experience and are available and happy to commit to a 6 month temp role then please forward your CV today...