Supervisor
40 hours per week
Address: Doncaster Services, M18 Junction 5, Hatfield, Doncaster DN8 5GS
As a supervisor, you will be the strong right arm to your store manager and empowered to run the unit like it's yours. The role is simple: to be an enthusiastic leader and brand ambassador delivering Greggs' much-loved sausage rolls, baked goods, and exceptional service as we transform the UK's rest stop experience.
What we offer our supervisors:
* Annual bonus up to £3,445 per annum
* Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith, and more
* Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
* Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
* Leading your teams to achieve and deliver excellent brand standards and customer service
* Maximising profit by driving sales and controlling costs
* Processing stock counts and orders
* Partnering with the Store Manager in setting targets for the team to achieve
* Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
* Taking ownership of customer feedback, responding appropriately in a timely manner
* Supporting the team with preparing food and refreshments
Previous experience of leading or supervising a team is highly desirable. You should have a passion for delivering a memorable customer experience, great communication skills, and be comfortable making decisions. Ability to work on your own initiative and make reasoned decisions under pressure is essential.
Being a motorway services area means some sites will have limited or no access through public transport, so please ensure you can access the site before applying.
You may be a shift manager, team leader, or duty manager aspiring to grow your career into management, or a team member, customer service assistant, or crew member looking for the next step. We want to hear from you!
Where our customer's journey pauses, yours just begins. Apply today!
Please note internally, this role is called Team Leader.
Want to know what it's like to work for us? Find out from our colleague Luca.
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