Job summary
You will provide operational and strategic leadership to a substantial and diverse workforce comprising:
* Two Band 6 Transport Managers
* Two Team Leaders
* Five Lead Drivers
* Approximately 110 NHS drivers (including bank staff)
The service operates across depots in Farnborough, Reading, Slough, Guildford, Ashford and East Surrey, supporting NHS sites, GP practices and external partners.
You will play a central role in maintaining performance, quality, compliance and financial control across this complex network.
Main duties of the job
Are you an experienced operational leader with a passion for delivering high-quality, patient-focused services across complex healthcare systems?
Berkshire and Surrey Pathology Services (BSPS) Transport Services are seeking an enthusiastic, resilient and highly organised Transport Operations Manager to provide senior leadership across a large, multi-site, multi-Trust operation.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Details
Date posted
20 February 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£30,005 to £34,145 a year per annum incl HCAS
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
151-SL0532
Job locations
BSPS Transport, Cody Technology Park, Building X98
Ively Road
Farnborough, Hampshire
GU14 0LS
Job description
Job responsibilities
Working closely with the Head of Transport, you will:
* Provide day-to-day leadership of the BSPS Transport Service
* Contribute fully to the strategic and corporate leadership of the service
* Deputise for the Head of Transport when required
* Set, monitor and maintain high standards of operational performance
* Ensure compliance with externally set standards, timescales and regulatory requirements
* Lead recruitment, workforce planning and training across multiple Trusts
* Oversee effective staff induction, mandatory training and ongoing development
* Maintain accurate personnel records in line with Trust HR policies
* Lead and support complex change programmes and service developments
* Manage depot budgets, including overtime and fuel expenditure
* Oversee contract management of courier services
* Procure goods and services in line with financial governance processes
* Chair cascade meetings and maintain strong internal communications
* Build effective working relationships with NHS managers, GP surgeries, private providers and stakeholders
You will ensure a professional, responsive and seamless transport service that directly supports patient care pathways.
About You
We are looking for a confident and credible leader who:
* Has significant experience managing large operational teams
* Demonstrates strong people management across multi-site environments
* Has experience of budget management and financial accountability
* Is skilled in managing performance, quality standards and service delivery targets
* Communicates effectively with staff at all levels, including handling complex or challenging situations
* Has experience of contract management and supplier oversight
* Understands NHS governance, HR frameworks and compliance requirements
You will be proactive, solution-focused and capable of balancing strategic priorities with operational demands.
If you are ready to take on a senior operational leadership role within a high-performing NHS service, we welcome your application.
Please refer to the Job Description and Person Specification for full details.
Job description
Job responsibilities
Working closely with the Head of Transport, you will:
* Provide day-to-day leadership of the BSPS Transport Service
* Contribute fully to the strategic and corporate leadership of the service
* Deputise for the Head of Transport when required
* Set, monitor and maintain high standards of operational performance
* Ensure compliance with externally set standards, timescales and regulatory requirements
* Lead recruitment, workforce planning and training across multiple Trusts
* Oversee effective staff induction, mandatory training and ongoing development
* Maintain accurate personnel records in line with Trust HR policies
* Lead and support complex change programmes and service developments
* Manage depot budgets, including overtime and fuel expenditure
* Oversee contract management of courier services
* Procure goods and services in line with financial governance processes
* Chair cascade meetings and maintain strong internal communications
* Build effective working relationships with NHS managers, GP surgeries, private providers and stakeholders
You will ensure a professional, responsive and seamless transport service that directly supports patient care pathways.
About You
We are looking for a confident and credible leader who:
* Has significant experience managing large operational teams
* Demonstrates strong people management across multi-site environments
* Has experience of budget management and financial accountability
* Is skilled in managing performance, quality standards and service delivery targets
* Communicates effectively with staff at all levels, including handling complex or challenging situations
* Has experience of contract management and supplier oversight
* Understands NHS governance, HR frameworks and compliance requirements
You will be proactive, solution-focused and capable of balancing strategic priorities with operational demands.
If you are ready to take on a senior operational leadership role within a high-performing NHS service, we welcome your application.
Please refer to the Job Description and Person Specification for full details.
Person Specification
Qualifications
Essential
* Specialist knowledge of transport work area acquired through post degree level qualification or equivalent work experience.
* Some specialist knowledge of transport related issues including health and safety, and COSHH.
Desirable
* Basic computer qualification.
Special Requirements
Essential
* Driving skills are a vital element of the job.
Experience
Essential
* Experience of managing a multi-site Transport and warehouse operation.
* Team leadership and management experience together with front line customer service.
* Management of change.
* Management of Health and Safety and manual handling issues.
* Frequently dealing with operational incidents.
* Occasional exposure to distressing or emotional circumstances.
Desirable
* Experience of COSHH.
Skils & Knowledge
Essential
* Dealing with complex facts surrounding the provision of the transport service requiring analysis, interpretation and the comparison of a range of options; taking into account legislation, Health and Safety, conflicting demands, project delivery and compliance issues.
* Evidence of showing ability to work under pressure with a calm and empathetic manner and make difficult decisions.
* Able to work under pressure and to balance competing priorities.
* Good interpersonal skills with a high level of integrity to deal with difficult situations.
* Excellent leadership skills.
Person Specification
Qualifications
Essential
* Specialist knowledge of transport work area acquired through post degree level qualification or equivalent work experience.
* Some specialist knowledge of transport related issues including health and safety, and COSHH.
Desirable
* Basic computer qualification.
Special Requirements
Essential
* Driving skills are a vital element of the job.
Experience
Essential
* Experience of managing a multi-site Transport and warehouse operation.
* Team leadership and management experience together with front line customer service.
* Management of change.
* Management of Health and Safety and manual handling issues.
* Frequently dealing with operational incidents.
* Occasional exposure to distressing or emotional circumstances.
Desirable
* Experience of COSHH.
Skils & Knowledge
Essential
* Dealing with complex facts surrounding the provision of the transport service requiring analysis, interpretation and the comparison of a range of options; taking into account legislation, Health and Safety, conflicting demands, project delivery and compliance issues.
* Evidence of showing ability to work under pressure with a calm and empathetic manner and make difficult decisions.
* Able to work under pressure and to balance competing priorities.
* Good interpersonal skills with a high level of integrity to deal with difficult situations.
* Excellent leadership skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
BSPS Transport, Cody Technology Park, Building X98
Ively Road
Farnborough, Hampshire
GU14 0LS
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
BSPS Transport, Cody Technology Park, Building X98
Ively Road
Farnborough, Hampshire
GU14 0LS
Employer's website
(Opens in a new tab)
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