Job Description
CRM & Retention Marketing Manager | D2C Greater Bristol | Hybrid \n45,00055,000 depending on experience \n\n\n This is not your average CRM gig. \n\n Were representing one of the most exciting independent fashion brands in the UK right now. \n A millennial-founded label thats gone from bedroom brand to cultural movement.
\n\n Theyve built a loyal community, a distinctive voice, and a product people adore. \n\n Now preparing to level up theyre looking for a CRM & Retention Marketing Manager who can help turn followers into lifelong customers. \n\n If you live and breathe lifecycle marketing, have a sharp creative instinct, and want the freedom to shape a brands retention strategy from the ground up, this is your once-in-a-career opportunity .
\n\n Lead the CRM, Retention, and Lifecycle Marketing strategy across email, SMS, and loyalty platforms. \n Manage and grow the subscriber base, ensuring GDPR compliance and data hygiene. \n Plan, brief, and execute email marketing campaigns that increase customer engagement and repeat purchase.
\n Collaborate with E-commerce, Creative, and Performance Marketing teams to align messaging and timing. \n Write and test compelling content that reflects brand tone and resonates with the community. \n Analyse and report on key CRM metrics: open rate, CTR, conversion rate, repeat purchase, and Customer Lifetime Value (CLV) .
\n Champion new tech, to...