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In-Service Train Presentation Manager, Stevenage
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Client:
GANYMEDE SOLUTIONS LIMITED
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
7db7b15fc4d1
Job Views:
16
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Job Title: In-Service Train Presentation Manager
Pay: £24.73 per hour (PAYE) – Equivalent to £45,000 per annum
Contract: 12-month rolling contract, agency-based
Location: Mobile across London and surrounding counties – including Hertfordshire, Bedfordshire, Cambridgeshire, Surrey, Sussex, and Kent
Working Hours: Monday to Friday, 35 hours/week – Flexibility required for night/weekend depot visits
Join Ganymede Solutions as an In-Service Train Presentation Manager!
Ganymede Solutions is offering an exciting opportunity to join one of the UK’s key train operating companies in a critical role supporting the high standards of train presentation across their network. This is a great position for someone with strong leadership, safety awareness, and experience in contract or facilities management within the rail industry. If you enjoy a mobile role with variety, stakeholder interaction, and the chance to make a visible impact – we’d love to hear from you.
The Role
As an In-Service Train Presentation Manager, you will work across stations, depots, sidings, and on-board trains to ensure that the contracted cleaning and presentation services meet all service level agreements (SLAs), key performance indicators (KPIs), and safety standards. You will provide support to senior delivery managers and deputise when needed – working independently, leading audits, engaging suppliers, and reporting on performance.
What You’ll Be Doing
* Oversee the delivery and quality of contracted train presentation services across the network.
* Conduct site visits and audits across depots, stations, and trains to ensure cleanliness and safety compliance.
* Produce regular reports on contractor performance, service quality, and safety incidents.
* Lead on supplier engagement and performance monitoring to resolve any service issues.
* Attend meetings and represent the operator’s interests in contract and operational discussions.
* Promote Zero Harm through routine safety checks and reviews of incidents using rail safety systems.
* Collaborate with internal teams including Customer Experience to address in-service complaints and enhance standards.
* Provide operational support and deputise for senior managers in their absence.
Pay rates and working hours
£24.73 per hour (PAYE), equivalent to approx. £45,000 per annum
Monday–Friday working pattern (7 hours per day), with occasional night and weekend work
PTS and safety training provided (Litmos, IOSH, etc.)
A chance to contribute to service excellence for one of the UK’s leading passenger rail operators
About You
* Confident, personable, and capable of building relationships with multiple stakeholders
* Experienced in contract management, train presentation or cleaning operations (rail sector preferred)
* Familiar with health & safety legislation (Zero Harm, COSHH, etc.)
* Skilled in problem solving, independently managing workload, and adapting to varied situations
* Knowledge of the rail network and depot operations across the Southeast desirable
* Proficient in Microsoft Office – particularly Word, Excel, and Outlook
* Comfortable working across multiple locations and travelling daily between sites
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