Project Coordinator – Customer Service
Salary: £30,000 - £35,000 + benefits. Location: Office based. Hours: Monday to Friday, 8.30 – 5pm.
Responsibilities
* Act as the main contact for customers and the external sales force providing a full range of support services, dealing with projects.
* Processing of orders.
* Establishing delivery schedules.
* Order amendments.
* Coordinate returns – damages or replacements.
* Take incoming calls and emails for all enquiries, ranging from pricing queries to delivery information ensuring an accurate and timely response to these queries.
* Provide project updates on a consistent to clients & colleagues etc.
* Key liaison between clients and colleagues.
Qualifications
You will need a confident. proactive client focused approach with strong MS Office skills.
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