999 Clinical Practitioner (Telephone Triage Nurse / Paramedic) Crawley & Medway (On-site) ⏰ Flexible Hours Available (Up to Full-Time) From £24.93 per hour (LTD) Enhancements for Nights & Weekends About the Role We are seeking experienced and compassionate clinicians to join a dynamic Clinical Team within the Emergency Operations Centre (EOC). This is a fantastic opportunity to play a key role in a modern “virtual care” model—delivering remote clinical assessment, triage, and advice to ensure patients receive the right care, at the right time. Key Responsibilities Conduct remote clinical assessments for patients accessing the 999 service Provide onward referrals or safe home management advice using clinical decision support systems Support and coach Emergency Medical Advisors (EMAs) and dispatch teams within the EOC Clinically assess, prioritise, and manage incidents to ensure patient safety and appropriate resource allocation Communicate effectively with patients, carers, colleagues, and healthcare professionals Use strong negotiation skills to coordinate care and facilitate appropriate referrals Act as a clinical leader within the EOC, including making safeguarding and capacity/consent decisions Requirements Recent experience in a relevant clinical role (Nurse or Paramedic) Active NHS Pathways training within the last 6 months Willingness to attend internal training Nurses must hold Adult Nursing qualification Ability to work on-site in Crawley or Medway (within commutable distance) What We Offer Competitive hourly rate Enhanced pay rates for nights and weekends Flexible working hours to suit your lifestyle Opportunity to work within an innovative and supportive clinical environmen Apply Now To apply, please send your CV to rebecca.hyde@servicecare.org.uk or call 01772 208963 for more information.