Parts Advisor - Pickering
Permanent, Full Time, 42.5 hours per week, Monday – Friday
Salary £28,730.00 PA with a £ bonus opportunity
* Competitive salary
* 30 days holiday (inclusive of Bank Holidays) rising to 33 after 2 years' service.
* Bonus scheme
* Enhanced Maternity Leave
* Contributory workplace pension scheme
* Career progression opportunities
* Uniform provided to include PPE.
* Access to discounts on retailers, restaurants, holidays and much more
* Company pension
* Cycle to work scheme.
* Employee discount
* On-site parking
* Referral programme
The Job…
* Ensure all required parts and additional accessories are offered to customers ensuring customer satisfaction
* Work closely with the Service department to ensure the best possible outcome for the customer
* Take orders in person, over the phone or via email
* Identify sales opportunities to parts manager, also report any issues
* Ensure stock control is completed accurately
* Ensure stock is issued in line with company policy regarding payment or exchange
* Assist dealership staff in parts identification
* Source additional parts from outside the dealership and use computer to search for parts
* Ensure all credits are authorised
* Ensure the parts manager is kept aware of stock movement
* Ensure delivery shortages are claimed for
* Assist in any marketing activity as required
* Develop good working relationships with all the dealership team.
What you'll need
* Understand basic vehicle layout, function and location of parts
* Accuracy and attention to detail
* Excellent customer service skills