Radley Green is partnering with a rapidly growing Fire and Security Alarms business to recruit a Head of Engineering Operations. This is a strategic leadership role, overseeing a team of 15–20 engineers across installation, service, and maintenance. As part of the senior management team, you’ll play a key role in shaping the future of the business.
About the Role:
This is not a hands-on technical role — it’s a senior management position ideal for an experienced alarms professional with a background in engineering and team leadership.
Location: Leicester (3 days office-based, 2 days in the field)
Key Responsibilities:
Operations & Installation Management
* Oversee daily operations of the engineering team
* Schedule and optimise engineer diaries for maximum efficiency
* Monitor project delivery against quotes to ensure profitability
* Manage equipment sourcing and installation logistics
* Liaise with customers to coordinate project scheduling
Technical Support
* Provide expert guidance to engineers facing technical issues
* Attend key client meetings as the technical lead
* Ensure ongoing NSI technical compliance
Team Development & Recruitment
* Lead recruitment and onboarding of new engineers
* Design and deliver individual training plans
* Uphold quality standards across all engineering functions
Fleet Management
* Maintain legal and mechanical compliance across the vehicle fleet
* Manage vehicle logistics including purchasing and sales
* Oversee use of tracking systems
Support on Acquisitions
* Conduct skills assessments of newly acquired engineering teams
What We’re Looking For:
* Proven experience in Fire and Intruder Alarm systems
* Background in engineering management (not a hands-on role)
* Strong leadership skills and a passion for developing teams
This is a fantastic opportunity to step into a key leadership role in a high-growth business.
If you’re an experienced alarms professional ready for your next challenge, get in touch today.