Overview
Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Sofologist in store you will partner with our customers to help them find their dream sofa. So whether its about style, comfort, or everything in between, with your brilliant sofa knowledge youll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.
A day in the life of a Retail Sales Consultant: You’ll spend your time doing so much more than sitting. Here are just a few of the things you’ll be getting up to.
Responsibilities
* Partnering with our customers to help them find their dream sofa
* Showcasing our fantastic products in true Sofology style
* Always be offering that Very Important Customer experience - no ifs, no buts
* Understanding the world of design and style so you can help our customers make the right sofa choice for them
* Completing finance applications to ensure we offer the right payment products
* Using your passion for interior design to ensure store standards are striking
* Utilising your knowledge of products to support team members and share best practice
* Listening to customers to have really relevant conversations and help them visualize their new sofa in their home
* Recognising customer needs and recommending the right additional products
* Providing detailed after-care advice to help customers love their sofa longer
Qualifications & Experience
* In an ideal world you don’t need extensive sales experience; a true passion for delivering the red carpet customer experience and being a team player with an interest in style and design is valued
Benefits
* Great basic salary with generous, uncapped team bonus
* Plenty of opportunities to learn and grow
* 30% discount across the Group, plus 15% for friends and family
* Access to discounts at hundreds of retailers
* Mental, physical and financial support (EAP)
* Enhanced maternity and adoption pay
* Spend up to £1,000 at Currys / PC World and spread the cost
* Additional days off for occasions like weddings, birthdays or new pets
* Contributory health plan, flu vaccines, access to a doctor and private health check
* Income protection, bereavement and life assurance
* Holiday buy back scheme (5 days)
* Sharesave, volunteer days and cycle to work scheme
About Sofology
We are a fun place to be and proud of our Sofologists, who roll out the red carpet to each and every customer, forever working together to be bold and ambitious. We strive to craft an unrivalled sofa experience and embody our values in every aspect of our work.
Roll Out The Red Carpet – Very Important Customer experience; A Seat for Everyone – Be yourself and feel at home; Bold By Design – Be courageous, ambitious and never settle for less.
Equal Opportunity
Sofology is proud to be an equal opportunities employer, celebrating diversity and committed to a culture of inclusion and belonging. We encourage applications from members of minority and under-represented groups.
We reserve the right to close this role early due to high volume of applications. We welcome applications from Belfast, Northern Ireland, United Kingdom.
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