Job Title: General Manager Location: Hedge End / Southampton area Hours: Full-time (some flexibility available) Salary: £35k to £40k, dependent on experience plus bonus Overview We are seeking a General Manager to take a hands-on leadership role within a growing business that specialises in selling, maintaining, and servicing commercial lawn maintenance and agricultural equipment. This is an exciting opportunity for someone who thrives in a varied role, balancing day-to-day operational management with business growth and team development. You will be at the heart of the business, overseeing workshop operations, managing a small team, and ensuring customer satisfaction, while also driving efficiency, quality, growth and profitability. Key Responsibilities * Team Leadership & Development: Manage, motivate, and develop a small team of technicians and support staff to deliver high-quality service and achieve business objectives. * Workshop Management: Oversee the servicing, maintenance, and repair of commercial lawn mowers and Agricultural equipment, ensuring efficiency, safety, and compliance at all times. * Business Operations: Take responsibility for the smooth running of the business, including scheduling, workflow, stock management, supplier relations, and customer service. * Sales & Growth: Support business development through customer relationship management, upselling of products and services, and identifying opportunities for new revenue streams. * Customer Service: Ensure a professional, responsive, and customer-focused service at every stage of the sales and service process. * Financial Oversight: Monitor budgets, costs, and profitability, providing input on pricing, forecasting, and long-term business planning. * Health & Safety: Ensure a safe working environment in line with legal and industry standards. Skills & Experience Required * Desirable would be proven experience in a workshop, service, or general management role (commercial machinery, automotive, agricultural equipment, or similar industries preferred). * Strong leadership skills with the ability to inspire and grow a small team. * Good technical knowledge of machinery servicing and maintenance (hands-on ability a bonus but not essential). * Strong organisational and problem-solving skills with the ability to juggle multiple priorities. * Commercial awareness and confidence in driving sales and profitability. * Excellent communication and interpersonal skills with a customer-first mindset. * Ability to take ownership, work independently, and contribute to long-term business growth. Why Join Us? This is more than just a General Manager role — it’s a chance to play a key part in shaping and growing a business. You’ll be given autonomy, support, and the opportunity to make a real impact while leading a committed team in a sector that values quality and service