ICT Services Apprentice
Apply From: 09/11/2024
Learning Provider
Delivered by CIRENCESTER COLLEGE
Employer
Stroud District Council
Vacancy Description
* To undertake a development programme leading to an ICT Support Technician Qualification in Information Communication Technology and to actively participate in their own development plan agreed with their line manager and assessor.
* Work alongside experienced ICT Service Desk Analyst whilst learning all aspects of the role.
* Assist in general administration and support to the ICT Service Desk Team.
* Assist with hardware and software installations.
* Deal with enquiries, tickets logged on the service desk and communicate effectively with customers, colleagues, and internal/external personnel.
* Ensure accurate record keeping using IT systems.
* Follow instructions and procedures within the ICT Service.
* Demonstrate a positive, enthusiastic, committed, and flexible attitude towards work, team members, colleagues, and other persons.
* Recognise the importance and benefits of effective team working.
* Work in line with ‘best practice’ ensuring compliance with relevant policies.
* Maintain confidentiality and discretion.
Key Details
Vacancy Title
ICT Services Apprentice
Employer Description
Stroud District Council is a local authority that has its own housing stock and provides different services to the community, such as bins and recycling, health and wellbeing initiatives for the community and tenants, licensing and registration of businesses, benefits and money advice, and much more.
Vacancy Location
Ebley Mill, Ebley Wharf, Gloucestershire, GL5 4UB
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000282986
Key Dates
Apply From
09/11/2024
Closing Date For Applications
2024-11-01 23:59:59
Interview Begin From
Possible Start Date
2024-11-11
Training
Training to be Provided
* You will be working towards the Information Communications Technician Level 3 Apprenticeship Standard.
* Functional Skills in English and Maths if required.
* Whilst the majority of training will take place at the employer's premises, there will be occasional attendance required at Cirencester College.
Learning Provider
CIRENCESTER COLLEGE
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem-solving skills, Administrative skills, Number skills, Logical thinking, Team working, Initiative, Patience.
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