Overview
An exciting opportunity for a Systems Specialist in the Biomarker and Bioanalytical Platforms (BBP) group at Stevenage. You will directly contribute to our ambitions to shorten drug development timelines and deliver medicines to patients with speed and quality. This lab‑facing role focuses on supporting the computer systems and software that enable our bioanalytical labs to function and deliver high‑quality data for clinical trials. A regular on‑site presence is required, with some travel to other sites.
Responsibilities
* Perform as an IT System Administrator with responsibility for the management, maintenance, and security of BBP computer systems supporting flow cytometry, proteomics, imaging and pathology applications.
* Oversee computing environment that supports BBP applications including cost management, virtual and on‑premises machines, application server/database deployment, and manage high‑performance cloud‑based computing infrastructure for data analytics and artificial intelligence.
* System maintenance and troubleshooting: install, configure, and upgrade hardware and software, including patch management and system updates.
* Incident response and problem resolution: respond promptly to service issues and requests from lab scientists; diagnose and resolve problems quickly, coordinating with internal and external technical support as needed.
* Security and access control: implement and maintain security protocols, including operational technology, and manage user accounts and permissions to safeguard sensitive data.
* Ensure compliance with organizational policies and industry standards, preferably in a GxP environment.
* Support network and facilities infrastructure upgrades (network switch upgrades, operational technology, firewall upgrades).
* Manage integrations and connectivity of lab equipment to other GSK systems/environments such as LIMS, ELN, and data shares.
* Stay informed on current and new applications through engagement with external experts and vendors and collaboration with internal groups to deliver on GSK tech‑enabled goals, including implementation of AI to support process improvements and data delivery.
* Present on site to support lab scientists at Stevenage 5 days a week.
Basic Qualifications & Skills
* BSc in Computer Science, Engineering Biotechnology or related discipline.
* Significant and varied experience working in IT in the pharmaceutical or biotechnology environment.
* Robust experience as an IT Systems Administrator with expert knowledge in maintaining and troubleshooting technical issues.
* Prior experience in programming.
* Demonstrable and varied experience in supporting lab‑facing instrumentation and associated systems to deliver data.
* Highly motivated and efficient team player with a proactive attitude, excellent organizational skills, and the ability to interact effectively within a multidisciplinary team.
Preferred Qualifications & Skills
* Advanced knowledge of computer system requirements and software validation to deliver successful outcomes in a regulated environment.
* Hands‑on experience of software upgrades in a GxP environment (managing change control, onboarding new software in regulated instruments).
* Understanding of the lab environment, GxP and/or computer system validation.
* Experience with automation systems (e.g. Agilent Bravo, Echo liquid handler, Hamilton Star).
* Knowledge of SQL.
* Experience and understanding of the use and deployment of AI tools to improve processes and expedite manual tasks.
Closing Date for Applications
7th of December, 2025 (close of business).
Equal Opportunity Statement
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Adjustments & Accessibility
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities, contact us at UKRecruitment.Adjustments@gsk.com or 0808 234 4391. The helpline is available from 8:30 am to 12:00 pm Monday to Friday, with variations on bank holidays.
Additional Information
For more information on our benefits and life at GSK, visit our webpage Life at GSK. For further details on employment business/acquisition policies, refer to the UK Recruitment FAQ guide. The link and FAQ guide can be accessed on our site.
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